When purchasing an item it is always possible that the purchased item can not be processed in case of a lack of availability. We will cancel the order and contact the buyer through e-mail.
Purchases made through Du Broque are secured by iDeal, Visa, Mastercard, Maestro, the most trusted internet payment processing company. Personal contact information transmitted to us will never be sold or shared to third parties.
Shipping will take place 2-5 business days from the date of purchase. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.
Please order carefully to be sure you get products that are right for you. If there is a product defect or a problem with your order, please email us for the quickest response. All items in sale can not be returned.
Should you for any reason be unhappy with our delivered items, you have the right to return the unused product within 14 days (with your receipt and the original packaging) after the arrival of the goods. The term begins with the receipt of the goods. We don´t cover the shipping costs of returning your goods.
Lost and missing items
Du Broque is not responsible for any lost, missing or damaged items. After sending the purchased item the responsibility of the item is in hands of the carrier.
Please feel free to contact us if you have any questions. email@example.com